Otti Installation Information and Document Assistance
Request the installation information that matches your Otti product and selected configuration through Ideal Bathroom Centre.
Identify the right document
Send us the product SKU, size, series and selected cabinet, top, basin, finish or electrical version. A photo of the product or label can help identify the correct generation.
Request product-specific installation information. For cleaning advice, see Otti Materials and Care.
Before installation
Have the actual product on site and check its measurements before cabinetry, plumbing, tiling, cutting or rough-in work. The exact product, component and fixing configuration must be checked against its applicable installation instructions by the installer.
Vanities and cabinets
Identify whether the selected cabinet is wall hung, floorstanding or supplied with a separate leg frame. Include the cabinet and top SKUs when requesting a guide; the top, basin and cabinet can have different measurements.
Drawer runners
DTC and Hettich runner documents are separate resources. Give us the cabinet SKU and, where possible, a photo of the runner so the appropriate guide can be identified.
Laguna support bars
The listed Laguna support-bar guide is identified for the 1500mm and 1800mm range. Confirm the vanity size and support-bar component when requesting this document.
Laundry cabinets
Include the cabinet, laundry kit, top and sink options in your request. Cabinet instructions and top or sink fitting information address different components.
Tops and undermount basins
Identify whether the selected top is natural marble, solid surface or another stone option, and whether the basin or sink is undermounted. Request the document for that exact top and fitting configuration.
Stone-cutting requests
Vanity and laundry cutting forms are listed separately. Provide the top SKU, basin or sink model, tap-hole selection and intended arrangement when requesting cutting information. Check the actual products before any cutting begins.
Mirrors and shaving cabinets
Identify the mirror or cabinet SKU, size, orientation and whether it is powered. A mirror fixing guide and a shaving-cabinet installation guide are different resources.
LED controls and functions
Include the model and generation when requesting control information for an LED mirror or shaving cabinet. Sensor, button, lighting and anti-fog features should be checked against that exact model's product information.
Basins and sinks
State whether the item is above counter, undermount or another installation configuration, and identify its matching top and waste where applicable.
Wastes and plumbing components
Give us the waste SKU and the basin or sink model. Overflow configuration and the specified connection size are product-specific.
Smart toilets
Identify the complete toilet or bidet-seat SKU and installation configuration when requesting a user guide, specification or installation manual. A ceramic pan, seat, electrical component and complete toilet are different items.
Tapware and showers
Provide the exact mixer or shower SKU and identify the product type, such as basin mixer, tall basin mixer, wall mixer, diverter or pull-out kitchen mixer. Request the document for that configuration.
Ask Ideal Bathroom Centre for the matching document. Use the model-specific manufacturer's instructions for installation work.