Warranty

Manufacturer warranty period listed for this model: 10 Years. Coverage and component-specific periods are subject to Radiant’s applicable warranty terms.

Radiant towel rail warranty (PDF)

Returns

Stocked items may be returned within 30 days from the invoice date. A restocking fee will apply, calculated from the original invoice price.

A Return Authority (RA) must be obtained prior to return by lodging an application online — Return & Claim.

• Returns without an RA will not be accepted.
• Return shipping is the customer’s responsibility.
• Tracking details must be provided within 7 days of RA approval.
• Items must be returned unused, undamaged, and in original packaging.

Material

304 Grade Stainless Steel

Care

Clean regularly with a soft damp cloth. Avoid any standing water in the bars as this will tarnish the bar over time. Should the rail become tarnished, use a cleaning product suitable for stainless steel products. As a guide the towel rails should reach temperatures of 50-60 degrees Celsius, however the temperature of the rails will vary dependent on bathroom temperature and whether there is a towel on them or not. A folded towel will insulate the heat and therefore the bars will be warmer than when operated without towels.