Notes:
All measurements are in millimeters and subject to change without notice. For product, please allow +/- 10mm tolerance for manufacturing variance. It is recommended to have the product on site before commencing installation rough in. Installation must be done by a licensed professional tradesperson.

Warranty

Warranty is covered by Milano. Please check the Milano warranty structure as below link.
Warranty PDF

Installation must be completed by a licensed tradesperson, and proof of purchase is required.

Any issues must be reported within 48 hours of delivery. Do not proceed with installation if your product is incorrect or damaged. 

This warranty is provided in addition to your rights under the Australian Consumer Law.

Returns

Stocked items may be returned within 30 days from the invoice date. A restocking fee will apply, calculated from the original invoice price.

A Return Authority (RA) must be obtained prior to return by lodge an application online-Return & Claim
Returns without an RA will not be accepted.

Return shipping is the customer’s responsibility.
Tracking details must be provided within 7 days of RA approval.

Items must be returned unused, undamaged, and in original packaging.

Clean mirrors using a soft, slightly damp microfibre cloth, then wipe dry to achieve a smear-free finish.

Avoid ammonia-based or acidic cleaners, as these may damage the mirror backing and cause streaking.

To help prevent black-spotting, keep the mirror dry at all times. Regularly protect any exposed edges with a non-petroleum-based oil, and promptly wipe away moisture or steam.

Installation Guide