Technical documents

Dimension drawing (PNG)

Product specification (PDF)

Warranty

Nero provides the manufacturer’s warranty. Please refer to the policy below for full coverage details.

Nero Warranty Policy (PDF)

• Installation must be completed by a licensed tradesperson, and proof of purchase is required.
• Any issues must be reported within 48 hours of delivery. Do not proceed with installation if your product is incorrect or damaged.

This warranty is provided in addition to your rights under the Australian Consumer Law.

Returns

Stocked items may be returned within 30 days from the invoice date. A restocking fee will apply, calculated from the original invoice price.

A Return Authority (RA) must be obtained prior to return by lodging an application online — Return & Claim.

• Returns without an RA will not be accepted.
• Return shipping is the customer’s responsibility.
• Tracking details must be provided within 7 days of RA approval.
• Items must be returned unused, undamaged, and in original packaging.

• Clean gently with a soft cloth and warm soapy water.
• Avoid abrasive cleaners and harsh chemicals.
• Follow the product-specific care instructions supplied by Nero.

Click on the link below and start to order your color samples,

Nero Color Samples