Technical documents

Contactor specification and dimension drawing (PDF)

Thermogroup 2026 product guide (PDF)

Warranty

Manufacturer warranty terms and applicable coverage must be confirmed for this item. Please contact Ideal Bathroom Centre and refer to the official Thermogroup warranty policy below.

Thermogroup warranty information

Thermogroup warranty summary (PDF)

Installation must be completed by a licensed tradesperson, and proof of purchase is required.

Any issues must be reported within 48 hours of delivery. Do not proceed with installation if your product is incorrect or damaged. This warranty is provided in addition to your rights under the Australian Consumer Law.

Returns

Stocked items may be returned within 30 days from the invoice date. A restocking fee will apply, calculated from the original invoice price.

A Return Authority (RA) must be obtained prior to return by lodging an application online - Return & Claim.

Returns without an RA will not be accepted.

Return shipping is the customer's responsibility.

Tracking details must be provided within 7 days of RA approval.

Items must be returned unused, undamaged, and in original packaging.

Product guidance

Refer to the manufacturer’s product guide for this model’s construction and installation information.

Thermogroup 2026 product guide (PDF)

Downloadable resources

Contactor/Snubber Product Details