Warranty

Residential stone top product replacement: 7 years. Commercial product replacement for this category: 1 year.

Where applicable, Otti’s manufacturer warranty covers faults arising from materials or workmanship present at manufacture. Coverage is subject to the product’s installation, care, use, purchase-date and proof-of-purchase conditions; installation damage, misuse and normal wear are excluded under the manufacturer’s terms.

Manufacturer warranty conditions depend on product, component, purchase date, installation, care and residential or commercial use. Refer to the current guide for full terms.

Otti warranty conditions and support

Returns

Request return authorisation from Ideal Bathroom Centre before sending goods back. Returns are subject to the store’s applicable terms and product eligibility.

Return & Claim

Materials

• Stone

Care

• Wipe spills promptly and use a cleaner suitable for the selected stone.
• Follow the material-specific care guide for stain removal and maintenance.

Care guides

Otti materials and care information

Otti care information and product advice

Stone-top care summary and advice

Installation

Stone Top (Natural Carrara Marble) Taphole Drilling (video)

Care guides

Stone-top care summary and advice