Warranty

Residential manufacturer kitchen-sink product replacement: 15 years. Replacement parts: 1 year. These are separate product and parts periods.

Where applicable, Otti’s manufacturer warranty covers faults arising from materials or workmanship present at manufacture. Coverage is subject to the product’s installation, care, use, purchase-date and proof-of-purchase conditions; installation damage, misuse and normal wear are excluded under the manufacturer’s terms.

Manufacturer warranty conditions depend on product, component, purchase date, installation, care and residential or commercial use. Refer to the current guide for full terms.

Otti warranty conditions and support

Returns

Request return authorisation from Ideal Bathroom Centre before sending goods back. Returns are subject to the store’s applicable terms and product eligibility.

Return & Claim

Materials

• Stainless steel

Care

• Wash with mild soap and dry after use. Remove food and cleaning residues promptly.
• Use a cleaner suitable for stainless steel when required and follow Otti’s sink care guide.

Care guides

Otti materials and care information

Otti care information and product advice

304 stainless-steel sink care information

Care guides

304 stainless-steel sink care information