Warranty

Residential laundry cabinet component product replacement: 10 years. Commercial product replacement for this category: 1 year.

The cabinet term applies only to cabinetry supplied. Tops, sinks and other components retain their own product-specific terms.

Residential stone top component, where supplied product replacement: 7 years. Commercial product replacement for this category: 1 year.

Where the selected configuration includes the documented M-CBS-810-52 sink component, residential manufacturer kitchen-sink replacement is 15 years, with replacement parts covered for 1 year. This sink term does not extend the cabinet or top term.

Where applicable, Otti’s manufacturer warranty covers faults arising from materials or workmanship present at manufacture. Coverage is subject to the product’s installation, care, use, purchase-date and proof-of-purchase conditions; installation damage, misuse and normal wear are excluded under the manufacturer’s terms.

Manufacturer warranty conditions depend on product, component, purchase date, installation, care and residential or commercial use. Refer to the current guide for full terms.

Otti warranty conditions and support

Returns

Request return authorisation from Ideal Bathroom Centre before sending goods back. Returns are subject to the store’s applicable terms and product eligibility.

Return & Claim

Care

• Use a soft cloth and a mild cleaner. Avoid bleach, acidic sprays, abrasives and scouring pads.
• Refer to Otti’s product-specific care guide before cleaning or servicing.

Care guides

Otti materials and care information

Otti care information and product advice

Stone-top care summary and advice

Installation

Laundry installation information and guide assistance

Laundry natural-marble top installation assistance

Laundry top and kitchen-sink installation assistance

Care guides

Stone-top care summary and advice

Collection brochure

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